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Frequently Asked Questions
Q1: Are you a factory or a trader?
We are a professional manufacturer specializing in rapid test components with more than 15 years of industry experience.
Q2: Can I add my custom logo to the product?
Yes, we provide comprehensive customization options including laser, pad, screen, and QR code printing for your branding needs.
Q3: How can I obtain samples?
We offer free samples for quality evaluation; however, the freight costs are covered by the customer's side.
Q4: How do you ensure product quality?
Our facility follows strict ISO9001 and ISO13485 quality control systems. We conduct pre-production sample confirmation, maintaining detailed records, and a final inspection before shipment.
Q5: What is the typical delivery time?
Mass production generally takes 20-30 days once the sample is confirmed and the deposit is received.
Q6: What payment terms do you support?
We support multiple payment methods including T/T, L/C at sight, Western Union, and secure global payment platforms.
Medvok Medical
