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Frequently Asked Questions
What are your terms of trade?
We support EXW, FOB, CFR, CIF, DDU, and DDP terms.
What are your terms of payment?
We require 100% advance payment before delivery via T/T or L/C.
What is the standard delivery time?
Normally, the delivery time is 7 days. Specific timing depends on the order items and quantity.
How is the product packed for shipping?
The desiccant rotor is packed with polyfoam and a sturdy wooden case to ensure safety during transport.
Do you offer customization based on samples?
Yes, we generally provide customized services to meet specific technical requirements.
What is your sample policy?
We can supply samples if parts are in stock; however, customers are responsible for the sample and courier costs.
Medvok Medical
